Join the team

About Us:
Zappy is a fast-growing disruptor in the mobile phone charging space based in Miami, FL. We’re seeking a driven Software Developer Engineer to join our team and play a critical role in building, maintaining, and enhancing our technology solutions to support our business and client needs.

Job Description:
As a Software Developer Engineer at Zappy, you will be responsible for designing, developing, and maintaining custom software solutions to address our unique business needs. You will collaborate closely with cross-functional teams, including factory partners, to troubleshoot issues, build innovative tools, and enhance our current systems to deliver exceptional client experiences. Reporting directly to the CTO or VP of Technology, this role is pivotal in driving technical advancements for Zappy’s growing network.

Responsibilities and Duties:

• Develop and maintain custom software to support individual client requirements.
• Track and manage machine maintenance, including software versioning.
• Review tickets and perform internal diagnostics to resolve technical issues.
• Collaborate with factory partners to evaluate bugs and propose recommended feature enhancements.
• Build standard and ad-hoc reports, ensuring stakeholders have access to actionable insights.
• Design and implement user-friendly interfaces for seamless access to reporting data.
• Support the development of an inventory management tool and enhancements to the existing CRM system.
• Contribute to the overall development and implementation of full-stack technology solutions that align with business objectives.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 3-5 years of experience in software development, engineering, or related roles.
• Proficiency in modern programming languages (e.g., Python, JavaScript, or similar) and database tooling (e.g. SQL).
• Strong understanding of web development frameworks (e.g. React), database management systems (e.g. Postgres), and cloud-based solutions and tooling (e.g. AWS, Docker, CI/CD).
• Experience designing and building user interfaces and reporting tools.
• Familiarity with CRM and inventory management systems is a plus.
• Excellent problem-solving skills and ability to manage multiple projects in a fast-paced environment.
• Effective communication skills to collaborate (skills with git and GitHub) with cross-functional teams and external partners.

Requirements:

• This role is primarily remote, with occasional travel required to client venues. Priority will be given to candidates based in or near Miami, FL.
• Must have legal authorization to work in the United States.

To apply e-mail your resume and cover letter to [email protected] or apply here.

About Us:

Zappy is a dynamic and fast-growing disrupter in the mobile phone charging space based in Miami, FL. We’re looking for an operationally savvy and detail-oriented Client Success Manager to strengthen our team. This crucial role focuses on providing operational support and process optimization following the sales process, serving as the critical link between the sales team and logistics.

Job Description:

The Client Success Manager at Zappy plays a vital role in our operational framework post-sale, concentrating on streamlining processes and ensuring operational efficiency to deliver a flawless onboarding experience. By overseeing the onboarding process, managing the coordination of our charging stations’ deployment, and ensuring the continuity of operational excellence, the Client Success Manager is instrumental in maintaining high levels of client engagement and satisfaction.

Responsibilities and Duties:

• Ensure operational continuity and efficient execution following the finalization of deals.
• Craft and send detailed Welcome/Onboarding Emails & Checklists to new clients, outlining the next steps and what they can expect from their partnership with Zappy.
• Assign kiosks based on client specifications and operational needs, ensuring each deployment maximizes client satisfaction and device utility.
• Develop and implement Kiosk Placement Plans, utilizing site visits or analyzing client-provided floor plans to strategize optimal placement for visibility and accessibility.
• Coordinate with venues and third-party logistics (3PL) providers to ensure smooth and efficient installation processes.
• Confirm that all marketing content aligns with Zappy’s quality standards and meets client preferences.
• Gather essential contacts within the client’s organization (such as accounting) to ensure all aspects of the partnership run smoothly.
• Create training materials and conduct training sessions for client staff to ensure they understand how to make the most of Zappy’s charging stations.
• Utilize CRM tools to manage and document all aspects of client interactions.
• Manage the Battery Replenishment process and coordinate maintenance schedules with 3PL to ensure all deployed kiosks remain in optimal working condition.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• A minimum of 3 years of experience in a project management, client success or account management role, ideally within the technology industry. Startup experience a plus.
• Proven track record of fostering long-term client relationships and ensuring client satisfaction.
• Strong organizational skills with the ability to manage multiple projects and clients simultaneously.
• Excellent communication and interpersonal skills, with an emphasis on professional client communication.
• Familiarity with CRM systems and proficient in data analysis to inform client reports and internal strategies.
• A self-starter and proactive problem-solver with a focus on optimizing client experiences and operational efficiency.

To apply e-mail your resume and cover letter to [email protected] or apply here.

About Us:

Zappy is a fast-growing disruptor in the mobile phone charging industry, based in Miami, FL. We’re seeking a creative and results-driven Marketing Director to lead our efforts in building brand awareness, driving customer engagement, and enhancing our digital footprint—particularly through social media.

Job Description:

As the Marketing Director, you will spearhead Zappy’s marketing initiatives, focusing on developing and executing campaigns that drive awareness, engagement, and customer acquisition. A key priority will be overseeing digital assets for sponsorships and partnerships, aligning efforts with both internal teams and external partners to maximize brand visibility. You’ll also manage social media content creation and campaigns while organizing on-the-ground activations through pop-up events and strategic brand collaborations to drive user adoption and engagement.

Responsibilities:

• Develop and execute digital marketing campaigns, with a strong focus on social media strategy and content creation.
• Analyze metrics and adjust strategies to improve marketing effectiveness.
• Design and produce digital assets for sponsorships and partnerships, ensuring alignment with brand guidelines and campaign objectives.
• Organize and execute pop-up events and strategic brand collaborations to drive user adoption and create engaging, in-person brand experiences.
• Oversee the creation of comprehensive marketing materials, working in close collaboration with sales teams to ensure alignment between marketing strategies and sales objectives.
• Monitor SEO and user engagement and suggest content optimization.
• Lead inbound marketing strategies including content creation, keywords strategy, and website optimization.
• Organize and participate in events to build community and boost brand visibility.

Qualifications:

• Bachelor’s degree in Marketing or a related field.
• Minimum of 5years of experience in digital marketing, with a focus on social media strategy.
• In-depth knowledge of various social media platforms and best practices for user engagement.
• Strong understanding of social media platforms and SEO practices.
• Proven experience in driving user adoption through engaging campaigns and unique marketing initiatives.
• Highly creative with excellent analytical abilities.
• Outstanding communication and interpersonal skills.
• Up-to-date on the latest trends and technologies in digital marketing.
• Experience organizing events, pop-ups, and collaborations that drive brand awareness and community engagement.

Requirements:

• Must live in Miami, FL, as this position will be hybrid, requiring site visits to local venues.
• Must have a valid driver’s license.
• Must be qualified to work in the U.S.

To apply e-mail your resume and cover letter to [email protected] or apply here.