Why Zappy




Customer Satisfaction

Benefits to Your Customers

Enhance Customer Experience

With Zappy, you can elevate the customer experience in your venue, ensuring that every guest enjoys seamless device connectivity and hassle-free charging.

Increase Dwell Time

Zappy’s presence not only keeps your customers charged but also extends their stay, increasing dwell time provides more opportunities for engagement and customer spend.

Increase Foot Traffic

Offering Zappy’s charging solutions can attract more customers to your venue, increasing foot traffic as people seek out the convenience of staying powered up.

Enhance Connection

Zappy promotes enhanced connection among your patrons, who can stay connected and engaged without the worry of low battery interruptions.

Eliminate Low Battery Anxiety​

Say goodbye to low battery anxiety in your venue. Zappy ensures that your customers can enjoy their time worry-free, making for a more relaxed and enjoyable atmosphere.

Empowered Efficiency

Zappy’s Charging Solutions Keep Customers Connected, So Your Staff Can Focus on What Matters Most. Your team will no longer need to charge phones or hand out cables, allowing them to focus on delivering exceptional service.

Questions & Answers

Have any questions? Find answers here.

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How do I rent a ZAPPY portable charger?
  1.  Download the ZAPPY App or tap and hold card or phone (apple pay) on the point of sale
  2.  A portable will dispense within several seconds
  3. Charge your phone (make sure the unit is turned on by pressing the button on the side)
  4. Return the power bank into any empty slot on any ZAPPY station
How do I return a ZAPPY portable charger?

You can either return it back into the same station, or you can simply scan the barcode on the back of the portable charger to see all the station locations. To return the portable charger – just insert it back into the station with the logo facing upwards and the arrow facing towards the station.

What happens if I don't return the portable charger?

You get to keep the charger and you can recharge it at home with a USB-C cable. You will be charged a flat fee to purchase the portable charger equivalent to the security deposit. 

Do I need to download the app to get a ZAPPY portable charger?

No, you do not have to download an app. You can simply tap or insert your card at the payment terminal on the side and take the portable charger right away. You can scan the barcode on the back of the portable charger to find stations to return the portable charger.

My portable charger doesn't seem to be charging my device, what do I do?

Make sure the portable charger is switched on (click the button on the side of the portable charger), you will see three green LED lights shine on the front of the portable charger indicating that it is on. We recommend removing a thick phone case to make sure the cable is fully plugged in. If you are still experiencing troubles – please, contact our 24/7 customer support team through the app or our website.